We're here to help
Have a question about your order, shipping, or our products? We answer every message within 24 hours on business days.
Email: support@flypacked.com
Support hours: Monday–Friday, 9:00–17:00 (CET)
Before you write
- Order status: you'll receive a tracking link by email as soon as your order ships (1–3 business days after purchase).
- Returns: see our Refund Policy — 30-day money-back guarantee, no questions asked.
- Product questions: check the FAQ — most answers are there.